My agent does not seem to know about the project
My agent does not seem to know about the project
Ask it to “get the alicein context” explicitly. If it says it has no such tool, the connection is not registered: check that
.mcp.json exists in the folder you started the session from, and restart the session — Claude Code reads it at startup.I never received a token
I never received a token
You do not get a separate token. Open alicein.app/start. After Google, Connect shows one command that already carries it. Copy that command. If the page says it cannot reach Alice.In, wait a minute and refresh — there is nothing to paste until the command appears.
Connecting my agent did not work
Connecting my agent did not work
Run the install command from your project’s folder rather than your home directory, and make sure your agent is installed and signed in first. The installer needs Node 18 or newer and says so if it is missing. On Windows, use the PowerShell line from the Connect page (or the Windows tab), not
curl … | sh.My agent connects but says it has no token
My agent connects but says it has no token
The token lives in
.claude/alice/config.json, not in .mcp.json — a helper command reads it when your agent connects. That needs Claude Code 2.1.193 or newer. On an older build, reinstall with the fallback that writes the token into .mcp.json directly, and keep the repo private.Onboarding says it read nothing for one of my repos
Onboarding says it read nothing for one of my repos
It was given a repository name where it needed a path to a checkout on your machine, or that repo is not cloned here. Either clone it and run the reading step again, or leave it out and tell your agent about it in the interview — but do not let an unread repo pass as a small one.
Onboarding refused to save my plan
Onboarding refused to save my plan
A save needs the exact text shown to you in the last half hour. If you asked for a change after approving, your agent must show the new version first. If the workspace already has real content, seeding will not overwrite it; things get added one at a time.
I queued a card and nothing happened
I queued a card and nothing happened
The queue is a pull model, on purpose. Nothing runs until you ask your agent to “check my alicein queue” in a terminal. Your machine, your subscription, your timing.
A card says 'review' — what do I do?
A card says 'review' — what do I do?
Your agent finished it and handed it back. Open the card, read what it did and the comment thread, then check it off if you are satisfied. You close it; the agent does not.
The starter plan it generated is wrong
The starter plan it generated is wrong
It is a first draft from what you described and what is in your code. Drag, rename, and delete until it is your plan.
Can I import my Linear or Trello board?
Can I import my Linear or Trello board?
Yes — your agent does it, no integration required. See Bringing in existing work.
My factory map looks out of date
My factory map looks out of date
Beta maps do not yet redraw themselves as a repository drifts. If your code has changed shape substantially, ask your agent to update the map.
A record has no corrections — is it current?
A record has no corrections — is it current?
Not necessarily. The knowledge view says that no recorded correction means nobody has written one down. If a record matters and looks old, check it against what you can see.
The screen is blurred and there is an overlay
The screen is blurred and there is an overlay
That is the first-run walkthrough. Dismiss it and it stays dismissed.
Escape is not closing anything
Escape is not closing anything
You are probably in full screen, where the browser takes
Esc for itself. Use ` or q instead. See Keyboard shortcuts.Two numbers disagree
Two numbers disagree
They should not: every surface counts the same list. If you catch one that disagrees, tell us.